Guest Experience Server — Benefits & Growth

Sheraton Pittsburgh Station Square; Pittsburgh (Allegheny County); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k)

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a courteous restaurant server at the Sheraton Pittsburgh Station Square to provide attentive service of food and beverages, greet guests, take orders, input into POS, and deliver orders with accuracy and warmth.

This role requires knowledge of liquor regulations, a Food Handler Card or certification progress, and strong guest relations. Benefits include health and life insurance, 401(k), paid time off, and exclusive hotel discounts.

Qualifications

• Experience in serving food and beverages in a hotel/restaurant setting.
• Knowledge of state liquor regulations where applicable.
• Ability to operate POS systems and handle guest inquiries with courtesy.

Responsibilities

• Greet guests and explain daily specials or promotions.
• Take orders accurately and input into POS system for kitchen staff.
• Deliver orders promptly with appropriate condiments and upsell desserts or specialty coffees.
• Replenish beverages and assist bus staff during peak times to clear and reset tables.
• Follow safety, health, and sanitation guidelines and report any incidents.

Skills

Customer service

Food & beverage knowledge

English proficiency

Multitasking

Job description

Driftwood Hospitality Management is seeking a courteous restaurant server at the Sheraton Pittsburgh Station Square to provide attentive service of food and beverages, greet guests, take orders, input into POS, and deliver orders with accuracy and warmth.

This role requires knowledge of liquor regulations, a Food Handler Card or certification progress, and strong guest relations. Benefits include health and life insurance, 401(k), paid time off, and exclusive hotel discounts.