Guest Experience Server (Wine Pairings & Quick Service)

Barcelona Wine Bar; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular dining establishment in Pittsburgh is seeking a Server to provide exceptional service and take orders from guests. Responsibilities include presenting menus, making recommendations, ringing in orders using the Micros POS system, and ensuring all guest needs are met. The ideal candidate will have strong attention to detail and customer service skills, with a willingness to learn. Prior restaurant experience is not mandatory. This position offers a dynamic work environment focused on guest satisfaction.

Qualifications

• Strong customer-service skills with an ‘above and beyond’ attitude.
• Ability to adapt to a fast-paced work environment.
• Willingness to learn a new craft and acclimate to a fun culture.

Responsibilities

• Direct guests to their seats and present the menu.
• Present recommendations, including wine pairings.
• Ring in orders and process payments.
• Check identification for age requirements.
• Ensure guests enjoy their meals and correct problems.
• Assist host by answering phones and welcoming guests.

Skills

Solid knowledge of the menu and culture of the restaurant

Basic English reading and communication skills

Strong attention to detail

Understanding of Micros POS system

Identification and prioritization of tasks to maintain tables

Avid team player

Education

High school diploma or equivalent

Tools

Micros POS system

Job description

A popular dining establishment in Pittsburgh is seeking a Server to provide exceptional service and take orders from guests. Responsibilities include presenting menus, making recommendations, ringing in orders using the Micros POS system, and ensuring all guest needs are met. The ideal candidate will have strong attention to detail and customer service skills, with a willingness to learn. Prior restaurant experience is not mandatory. This position offers a dynamic work environment focused on guest satisfaction.