Restaurant Server — Guest Experience Leader

Sheraton Pittsburgh Hotel at Station Square; Pittsburgh (Allegheny County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management at the Sheraton Pittsburgh Hotel at Station Square is seeking a friendly food & beverage server to take and deliver orders, greet guests, and ensure a high level of guest satisfaction in a busy hotel restaurant.

You will input orders into POS, coordinate with kitchen, and assist with side work and keeping areas clean. The role requires compliance with liquor regulations and a polished, professional appearance.

Qualifications

• Knowledge of all liquor regulations and safety requirements.
• Hold a current Food Handler Card or in process of certification.
• Hold a valid TABC license.
• Basic knowledge of food and beverage preparations, service standards and etiquette.
• Basic English to understand inquiries and give simple instructions.
• Knowledge of appropriate table settings and service ware.
• Ability to operate beverage equipment such as coffee makers.

Responsibilities

• Greet guests in a friendly, courteous manner and explain specials or promotions.
• Record orders accurately and input into POS; relay details to kitchen.
• Deliver orders to guests with appropriate condiments and check for satisfaction.
• Adhere to liquor regulations governing minors and intoxicated guests.
• Assist with side work, restocking and general cleaning.
• Follow safety/health procedures and maintain neat appearance.

Skills

LIQUOR REGULATIONS KNOWLEDGE

FOOD HANDLER CARD

TABC LICENSE

GUEST RELATIONS

ENGLISH PROFICIENCY

FOOD & BEVERAGE KNOWLEDGE

SERVICE ETIQUETTE

BEVERAGE EQUIPMENT OPERATION

Job description

Driftwood Hospitality Management at the Sheraton Pittsburgh Hotel at Station Square is seeking a friendly food & beverage server to take and deliver orders, greet guests, and ensure a high level of guest satisfaction in a busy hotel restaurant.

You will input orders into POS, coordinate with kitchen, and assist with side work and keeping areas clean. The role requires compliance with liquor regulations and a polished, professional appearance.