Guest Experience Server – Fast-Paced Dining & POS

Automatic Data Processing, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 52,000; Full time

Job summary

The Whitaker Group is hiring a Server based in Pittsburgh, PA to deliver exceptional dining experiences. You will take orders, serve food and beverages, and ensure guest satisfaction while coordinating with kitchen and bar staff for timely service.

Strong communication, multitasking, and cash handling are essential. This role requires standing for long periods and compliance with health and safety standards to create a welcoming atmosphere for guests and encourage repeat visits.

Qualifications

• Experience in a server or customer service role within food and beverage.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling cash and processing payments.
• Legal eligibility to work in the United States.

Responsibilities

• Greet and seat guests in a courteous and timely manner, provide menus and answer initial questions.
• Take accurate food and beverage orders, communicating special requests to the kitchen.
• Serve food and drinks promptly while checking in with guests for satisfaction.
• Handle guest payments and process transactions using the POS system.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Address and resolve guest concerns professionally and escalate when necessary.
• Adhere to health, safety, and sanitation guidelines to provide a safe dining environment.

Skills

Customer service

Communication

Multitasking

Cash handling

Job description

The Whitaker Group is hiring a Server based in Pittsburgh, PA to deliver exceptional dining experiences. You will take orders, serve food and beverages, and ensure guest satisfaction while coordinating with kitchen and bar staff for timely service.

Strong communication, multitasking, and cash handling are essential. This role requires standing for long periods and compliance with health and safety standards to create a welcoming atmosphere for guests and encourage repeat visits.