Guest Experience Server Assistant - Flexible Hours & Growth

careers-redlobster; Whites (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Medical, dental, vision benefits

Life insurance & disability benefits

401(k) plan with company match

Anniversary pay

Discounted shift meals

25% dining guest discount

Career opportunities

Job summary

Red Lobster is seeking a Server Assistant to warmly welcome guests and support dining room operations on-site. You will manage waitlists, seating, and provide a seamless guest experience while assisting in food delivery and table maintenance. Safety, teamwork, and customer service are essential as you contribute to a welcoming dining environment.

The role emphasizes hospitality, attentiveness, and collaboration to ensure guests enjoy memorable experiences and return for future visits.

Qualifications

• Must be a team player with strong communication and guest service instincts.
• Ability to multitask in a fast-paced restaurant environment.
• Willingness to learn and adapt to shifting duties and guest needs.

Responsibilities

• Welcoming every guest with a friendly smile and creating a great first impression
• Managing the waitlist, reservations, and seating while providing a seamless guest experience
• Delivering hospitality by anticipating guest needs and creating memorable experiences
• Supporting dining room service by ensuring tables are stocked, refilling drinks, pre-bussing tables, and delivering food
• Clearing and resetting tables, maintaining a clean dining room, and communicating table readiness to the team
• Following all safety, sanitation, and cleanliness standards, including light cleaning or vacuuming of the dining room
• Working as one team, always putting our guests and fellow team members first

Skills

Team player

Attention to detail

Multi-tasking

Excellent communication

Job description

Red Lobster is seeking a Server Assistant to warmly welcome guests and support dining room operations on-site. You will manage waitlists, seating, and provide a seamless guest experience while assisting in food delivery and table maintenance. Safety, teamwork, and customer service are essential as you contribute to a welcoming dining environment.

The role emphasizes hospitality, attentiveness, and collaboration to ensure guests enjoy memorable experiences and return for future visits.