Guest Experience Server Assistant

Bishop's Lodge; Santa Fe (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

Auberge Collection is seeking a Server Assistant to support our dining team in delivering attentive hospitality. You will help set up and clear tables, deliver beverages, and respond to guest needs to ensure a seamless dining experience.

Your role includes teamwork with servers to maintain service standards, uphold cleanliness, and assist with special requests while promoting guest comfort and satisfaction across experiences.

Qualifications

• Prior experience as a Back Server preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Responsibilities

• Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area.
• Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience.
• Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience.
• Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards.
• Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols.

Skills

Communicate in English

Job description

Auberge Collection is seeking a Server Assistant to support our dining team in delivering attentive hospitality. You will help set up and clear tables, deliver beverages, and respond to guest needs to ensure a seamless dining experience.

Your role includes teamwork with servers to maintain service standards, uphold cleanliness, and assist with special requests while promoting guest comfort and satisfaction across experiences.