Guest Experience Server

Gallaghers Pizza; West De Pere (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Gallaghers Pizza is seeking a server to take orders, serve food, and ensure customer satisfaction in a fast-paced setting. You will write orders, enter them into the POS, and engage with guests while promoting menu items.

Experience in customer service and the ability to work under pressure are valued. You will be expected to handle payments accurately and provide friendly, timely service.

Qualifications

• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
• Able to perform high-quality work while unsupervised.
• Able to handle money accurately and operate a point-of-sale system.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.

Responsibilities

• Take food and drink orders from customers accurately and with a positive attitude.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Engage with customers in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Collect payments from tables.
• Prepare checks that itemize and total meal costs and sales taxes.

Skills

Customer service

Positive attitude

Under pressure

Teamwork

Money handling

POS system

Tools

POS system

Job description

Gallaghers Pizza is seeking a server to take orders, serve food, and ensure customer satisfaction in a fast-paced setting. You will write orders, enter them into the POS, and engage with guests while promoting menu items.

Experience in customer service and the ability to work under pressure are valued. You will be expected to handle payments accurately and provide friendly, timely service.