Guest Experience Server

Crab Trap Ltd; Pensacola (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Crab Trap Ltd in Pensacola, FL is seeking a friendly, professional server to take orders, deliver meals and clear tables. You will greet guests, explain specials, handle POS orders, and ensure accurate service throughout the dining experience.

The role requires excellent English communication, a courteous demeanor, and the ability to stand and carry trays for extended periods. Valid Food Worker Card and at least 1 year of serving experience are preferred.

Qualifications

• High School graduate or equivalent preferred.
• Must be 18 years of age or older.
• Valid Food Worker Card required.
• Prefer a minimum of one year of previous serving experience.
• Ability to effectively communicate in English (verbal and written).
• Must have a courteous, friendly and professional demeanor.
• Ability to stand, walk, and carry food trays for prolonged periods of time.

Responsibilities

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items
• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Skills

Customer service

English communication

Friendly demeanor

Stand/walk long periods

Professionalism

Education

High School diploma or equivalent

Job description

Crab Trap Ltd in Pensacola, FL is seeking a friendly, professional server to take orders, deliver meals and clear tables. You will greet guests, explain specials, handle POS orders, and ensure accurate service throughout the dining experience.

The role requires excellent English communication, a courteous demeanor, and the ability to stand and carry trays for extended periods. Valid Food Worker Card and at least 1 year of serving experience are preferred.