Guest Experience Server

Phelan Family Brands; Marco Island (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Phelan Family Brands is seeking team members to join our restaurant group on Marco Island. The role focuses on selling and serving food and beverages, delivering top-notch service, and ensuring a smooth guest experience from start to finish.

Responsibilities include menu knowledge, upselling, cash handling, and maintaining cleanliness. You will interact with guests in a friendly, efficient manner and handle to-go orders when applicable.

Qualifications

• Knowledge of food and beverage menu.
• Ability to upsell alcohol and food items.
• Excellent guest interaction and service skills.
• Ability to process payments and make change.

Responsibilities

• Sell and serve food and beverages to guests.
• Deliver best-in-class service throughout the guest experience.
• Maintain cleanliness and smooth operation of the restaurant.
• Take and fill to-go orders if applicable.
• Identify guests of legal drinking age and manage alcohol service.

Skills

Customer service

Upselling

Cash handling

POS knowledge

Menu knowledge

Tools

POS system

Job description

Phelan Family Brands is seeking team members to join our restaurant group on Marco Island. The role focuses on selling and serving food and beverages, delivering top-notch service, and ensuring a smooth guest experience from start to finish.

Responsibilities include menu knowledge, upselling, cash handling, and maintaining cleanliness. You will interact with guests in a friendly, efficient manner and handle to-go orders when applicable.