Guest Experience Server

Tin Lizzie Indianapolis One, LLC; Cincinnati (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Tin Lizzie Indianapolis One, LLC in Cincinnati, Ohio is seeking an energetic server to ensure guests have an enjoyable dining experience by delivering quality service and maintaining safety standards. You will take orders, present menus, and upsell items while collaborating with team members to meet high service standards; must be able to stand for long hours and lift items safely.

This role requires basic computer skills and reading/writing/speaking English; prior food safety certification may

Qualifications

• Knowledge of basic restaurant hospitality and fully engaged, service minded attitude.
• Able to stand for 10 hours.
• Able to lift at least 50 pounds.
• Good hearing for safety and accurate communication (with or without accommodation).
• Must be able to read, write and speak in English.
• Must have reliable transportation.
• Basic computer usage skills.
• Must possess valid food safety certification or any other food/alcohol certification if required by state law.
• Compliance with our dress and appearance policy including black slip resistant shoes.

Responsibilities

• This position requires attendance as scheduled and policy and procedure compliance.
• Punch in, sign in, and report to the General Manager/Department Manager on time. and in full uniform for each shift. Obtain Manager's approval prior to punching out.
• Perform dining room set-up, running side work and closing duties.
• Sell to guests by communicating with extensive product knowledge.
• Serve guests according to service standards.
• Participate in table and dining room clean up.
• Compute guest checks and operates the POS efficiently and process payments.
• Report 100% of tips for each shift.
• Maintain restaurant safety and sanitation.
• Attend all employee meetings and share suggestions for improvement.
• Keep a clean and professional appearance at all times.
• Must pass general information and departmental tests with a grade of 90% or higher
• Perform job functions with accordance to performance standards.
• Is aware of, and abides by all liquor service laws.
• Does not over serve Guests or serve underage Guests.
• Perform other related duties as assigned by the General Manager/Department Manager.
• Work with "team work" always in mind.

Skills

Hospitality mindset

Standing for long hours

Lifting 50 pounds

English language

Reliable transportation

Basic computer usage

Education

Food safety certification (state)

Tools

POS systems

Job description

Tin Lizzie Indianapolis One, LLC in Cincinnati, Ohio is seeking an energetic server to ensure guests have an enjoyable dining experience by delivering quality service and maintaining safety standards. You will take orders, present menus, and upsell items while collaborating with team members to meet high service standards; must be able to stand for long hours and lift items safely.

This role requires basic computer skills and reading/writing/speaking English; prior food safety certification may