Guest Experience Server

Golden Corral Corporation; Ashland (KY); On-site; USD 11,020,800 - 16,531,200; Full time

Job summary

Vitall Partners is seeking energetic individuals to join our team as Servers. The role focuses on making dining pleasurable by delivering friendly, attentive service and maintaining a welcoming, inclusive restaurant atmosphere.

Key duties include following the Eight Steps of Service, understanding product details, and collaborating with teammates to ensure smooth service and guest satisfaction.

Qualifications

• Guest satisfaction and return visits through the Eight Steps of Service.
• Create a welcoming, inclusive restaurant environment for all guests.
• Be aware of guests’ needs to enhance their dining experience.
• Show enthusiasm and knowledge about new products and promotions.
• Promote teamwork by assisting other servers to ensure excellent service.

Responsibilities

• Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service.
• Practices positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests.
• Aware of the guests’ needs and works to make the guests’ experience pleasurable.
• Shows enthusiasm and knowledge about new products and special promotions.
• Promotes teamwork by assisting other Servers to ensure outstanding guest service.
• Thoroughly understands product specifications and ensures guests’ receipts match the number of guests dining in their party.
• Performs opening and closing procedures and side work duties.
• Brings equipment and facility problems to the attention of the Manager.
• Familiar with the correct table bussing procedures.
• Follows safe work practices to ensure personal safety and the safety of other Co‑Workers and guests.
• Follows local health department laws.

Skills

Eight Steps of Service

Guest satisfaction

Inclusive environment

Positive attitude

Teamwork

Product knowledge

Job description

Vitall Partners is seeking energetic individuals to join our team as Servers. The role focuses on making dining pleasurable by delivering friendly, attentive service and maintaining a welcoming, inclusive restaurant atmosphere.

Key duties include following the Eight Steps of Service, understanding product details, and collaborating with teammates to ensure smooth service and guest satisfaction.