Guest Experience Server - Growth & Team Impact

The Grady Louisville; Louisville (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Vision Hospitality Group is seeking a Server to provide an exceptional guest experience with in-depth knowledge of menu offerings. You will work within our ONE TEAM. ONE VISION. culture, supporting internal growth and timely service while maintaining brand standards.

This role requires serving guests, handling payments, and collaborating with the team to ensure consistent, high-quality hospitality across all shifts.

Qualifications

• Confidentiality of business functions and guest information must be maintained.
• Safety and security of guests, associates, and hotel assets is required.
• Knowledge of fire alarm systems and evacuation procedures is expected.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner with extensive knowledge of menu offerings.
• Roll up sleeves and assist team to align with the ONE TEAM. ONE VISION. philosophy.
• Provide personalized, friendly service and ensure orders are delivered promptly and accurately.
• Handle payments following established procedures and maintain guest satisfaction.
• Support adherence to brand standards and health & safety requirements.

Skills

Guest service

Safety awareness

Fire safety knowledge

Job description

Vision Hospitality Group is seeking a Server to provide an exceptional guest experience with in-depth knowledge of menu offerings. You will work within our ONE TEAM. ONE VISION. culture, supporting internal growth and timely service while maintaining brand standards.

This role requires serving guests, handling payments, and collaborating with the team to ensure consistent, high-quality hospitality across all shifts.