Guest Experience & Security Advocate

Meijer Great Lakes; Marion (OH); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer Great Lakes is seeking a team member in a loss prevention/asset protection role. You will actively identify hazards, deter theft, and respond to alerts to ensure a safe environment while documenting incidents and communicating with teammates.

The position requires strong communication, the ability to learn new technology, and the capacity to work with conflicting situations. Fluency in English is essential; weekend or evening shifts may apply.

Formación

• High school graduate or equivalent.
• 1–2 years of customer service or asset protection experience.
• Clear and professional written and oral communication.
• Ability to move throughout work area for long periods.
• Respond to alerts quickly and urgently.
• Learn and interact with new technology solutions.
• Use technology to document incidents.
• Learn and apply negotiation and de-escalation techniques.
• Maintain knowledge of product locations to direct customers.

Responsabilidades

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following company de-escalation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Conocimientos

Written and oral communication

Conflict management

Technology literacy

Incident documentation

English fluency

Customer service

Ability to learn new tech

Ability to respond to alerts quickly

Educación

High school diploma or equivalent

Herramientas

Technology solutions

Descripción del empleo

Meijer Great Lakes is seeking a team member in a loss prevention/asset protection role. You will actively identify hazards, deter theft, and respond to alerts to ensure a safe environment while documenting incidents and communicating with teammates.

The position requires strong communication, the ability to learn new technology, and the capacity to work with conflicting situations. Fluency in English is essential; weekend or evening shifts may apply.