Guest Experience & Seating Specialist

Universal Store; Nogales (AZ); On-site; USD 15,000 - 21,000; Part time

Job summary

IHOP in Nogales, AZ is seeking a friendly host/hostess to greet guests, seat them promptly, and ensure a welcoming dining experience. The role involves coordinating seating, taking to-go orders, and maintaining cleanliness in the dining area.

No prior experience is required; strong communication and customer service skills are valued. You will interact with guests and IHOP staff to support smooth service and guest satisfaction.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions and memos.
• Ability to read and speak English clearly.

Responsibilities

• Greet and seat guests within 30 seconds of arrival.
• Develop and maintain friendly relationships with guests and IHOP staff.
• Answer phones, take messages, and handle to-go orders.
• Maintain a clean, organized waiting area and dining room.
• Ensure restrooms are stocked and clean; reset tables after guests depart.

Skills

Guest greeting

Customer service

Teamwork

Communication

Job description

IHOP in Nogales, AZ is seeking a friendly host/hostess to greet guests, seat them promptly, and ensure a welcoming dining experience. The role involves coordinating seating, taking to-go orders, and maintaining cleanliness in the dining area.

No prior experience is required; strong communication and customer service skills are valued. You will interact with guests and IHOP staff to support smooth service and guest satisfaction.