Front of House Guest Experience Host

Universal Store; Chandler (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

IHOP in Chandler, AZ is seeking a friendly Host/Greeter to greet guests within 30 seconds, seat them as tables become available, and contribute to a warm, attentive dining experience. No prior experience required.

You will answer phones, manage to-go orders, maintain a waiting list, and help keep restrooms, tables, chairs, and floors clean. You will follow IHOP uniform standards and work with the General Manager and team to ensure guest satisfaction.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to read and speak English, to understand guest checks, instructions and safety labels.

Responsibilities

• Greet guests within 30 seconds and seat them as tables become available.
• Rotate station seating to maintain guest service quality.
• Answer the telephone, take messages, and take and complete all To Go orders.
• Maintain a waiting list and ensure cleanliness of restrooms.
• Clear, clean and reset tables, chairs, booths and floors after guests depart.
• Comply with IHOP uniform and appearance standards.

Skills

Customer service

Communication

English proficiency

Job description

IHOP in Chandler, AZ is seeking a friendly Host/Greeter to greet guests within 30 seconds, seat them as tables become available, and contribute to a warm, attentive dining experience. No prior experience required.

You will answer phones, manage to-go orders, maintain a waiting list, and help keep restrooms, tables, chairs, and floors clean. You will follow IHOP uniform standards and work with the General Manager and team to ensure guest satisfaction.