Guest Experience & Screening Specialist

University of California, San Francisco; San Francisco (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

University of California, San Francisco (UCSF) is hiring a Guest Screening Services Representative for UCSF Health. The role focuses on greeting and screening guests, verifying health screening, badges, and guiding visitors to their destinations.

The position supports patient and visitor care with strong emphasis on safety, service, and UCSF PRIDE values, with flexibility to cover evenings, weekends, and holidays as needed.

Qualifications

• Healthcare experience in a hospital or health system preferred.
• Strong communication and interpersonal skills for diverse audiences.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet and screen guests at UCSF Health entrances to create a welcoming environment.
• Verify electronic screening completion or perform in-person screening as needed.
• Check in patients/visitors and badge them using appropriate systems.

Skills

Healthcare experience

Customer service

Communication

Confidentiality

Multitasking

Education

Bachelor's degree (preferred)

Tools

APeX system

MS Office

Job description

University of California, San Francisco (UCSF) is hiring a Guest Screening Services Representative for UCSF Health. The role focuses on greeting and screening guests, verifying health screening, badges, and guiding visitors to their destinations.

The position supports patient and visitor care with strong emphasis on safety, service, and UCSF PRIDE values, with flexibility to cover evenings, weekends, and holidays as needed.