Guest Experience & Scheduling Coordinator

paulmitchell; California (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Paul Mitchell The School Temecula is seeking a friendly Service Desk Coordinator to join our front-line team. The role focuses on creating an exceptional guest experience in a busy school setting, welcoming visitors, guiding them, and supporting students and staff with professional service.

You will answer phones, schedule appointments, check guests in and out, assist with retail recommendations, and help maintain accurate records and inventory.

Qualifications

• Previous guest service or reception experience preferred.
• Strong communication and organizational skills, plus follow-through.
• Able to work independently with discretion and professionalism.

Responsibilities

• Welcome guests and manage check-in/check-out processes.
• Answer phones and route inquiries to appropriate staff.
• Schedule appointments and help manage calendars.
• Support retail and product recommendations to guests.
• Maintain accurate records and assist with inventory.
• Provide calm, courteous service in a busy environment.

Skills

Service mindset

Communication

Organization

Initiative

Independence

Professionalism

Tools

Scheduling systems

Phone systems

Computers

Job description

Paul Mitchell The School Temecula is seeking a friendly Service Desk Coordinator to join our front-line team. The role focuses on creating an exceptional guest experience in a busy school setting, welcoming visitors, guiding them, and supporting students and staff with professional service.

You will answer phones, schedule appointments, check guests in and out, assist with retail recommendations, and help maintain accurate records and inventory.