Guest Experience & Sales Lead (Beauty)

Anchor Point Management Group; Pompano Beach (FL); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Pompano Beach, FL is hiring a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. The role is in-person and offers hourly pay with bonuses.

You will greet guests, promote services and products, manage front-desk operations, and train guest service staff. Strong sales skills and evenings/weekends availability are required for this fast-paced environment.

Qualifications

• Strong sales and guest service skills are required.
• Leadership, communication and interpersonal abilities are essential.
• Evenings and weekend availability is required.
• Experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote services, products, promos, wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations including check-ins/outs, scheduling, confirmations, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Serve as a role model and lead peers to their full potential.

Skills

Sales & guest service

Leadership & communication

Goal oriented

Evenings & weekend availability

Education

High school diploma or GED

Job description

European Wax Center in Pompano Beach, FL is hiring a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. The role is in-person and offers hourly pay with bonuses.

You will greet guests, promote services and products, manage front-desk operations, and train guest service staff. Strong sales skills and evenings/weekends availability are required for this fast-paced environment.