Assistant Center Manager - Lead Sales & Guest Service

NORTH AMERICAN WAX COMPANY LLC; Pompano Beach (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be\

Referral Bonus - Generous Incentive to

Job summary

European Wax Center is seeking an Assistant Center Manager to oversee daily operations at our Pompano Beach location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales and guest satisfaction, and ensure smooth scheduling, inventory, payroll, and operations.

The role emphasizes leadership, KPI understanding, and a strong customer-service culture in a busy, in-person setting with competitive base pay and performance bonuses.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Leadership

Sales

Communication

Problem-solving

Customer service

Team motivation

Flexibility

Education

Equivalent educational background

Job description

European Wax Center is seeking an Assistant Center Manager to oversee daily operations at our Pompano Beach location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales and guest satisfaction, and ensure smooth scheduling, inventory, payroll, and operations.

The role emphasizes leadership, KPI understanding, and a strong customer-service culture in a busy, in-person setting with competitive base pay and performance bonuses.