Guest Experience & Sales Champion

Chapter Aesthetic Studio

Davenport (IA)

On-site

USD 25,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

Employee discounts

Professional development

Growth opportunities

Modern studio

Team environment

Job summary

Chapter Aesthetic Studio in Davenport, IA is seeking a Guest Service Sales Specialist to energize the guest journey and drive service, membership, and product sales. You’ll manage phones, bookings, check-ins, and payments while educating guests on packages and Chapter Rewards.

This full-time role emphasizes relationship-building, referrals, and a welcoming studio atmosphere. Ideal candidates bring at least 2 years in sales in a fast-paced guest-focused setting, strong communication, tech

Qualifications

Minimum 2 years of sales experience in a fast-paced, guest-focused environment.
Friendly, outgoing personality with excellent communication and interpersonal skills.
Tech-savvy and comfortable with phones, booking systems, and POS software.
Organized, detail-oriented, and adaptable under pressure.
High school diploma or equivalent required.

Responsibilities

Welcome every guest with warmth, energy, and professionalism.
Create memorable experiences that foster loyalty and referrals.
Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing.
Support guests through product education, service recommendations, rebooking, and financing options.
Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships.
Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.
Meet and exceed sales goals for services, memberships, and retail.
Maintain a clean, organized, and guest-ready studio environment.