Sales and Guest Experience Specialist

Chapter Aesthetic Studio; Davenport (IA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Professional development

Growth opportunities

Modern studio

Team environment

Job summary

Chapter Aesthetic Studio in Davenport, IA is seeking a Guest Service Sales Specialist to energize the guest journey and drive service, membership, and product sales. You’ll manage phones, bookings, check-ins, and payments while educating guests on packages and Chapter Rewards.

This full-time role emphasizes relationship-building, referrals, and a welcoming studio atmosphere. Ideal candidates bring at least 2 years in sales in a fast-paced guest-focused setting, strong communication, tech

Qualifications

• Minimum 2 years of sales experience in a fast-paced, guest-focused environment.
• Friendly, outgoing personality with excellent communication and interpersonal skills.
• Tech-savvy and comfortable with phones, booking systems, and POS software.
• Organized, detail-oriented, and adaptable under pressure.
• High school diploma or equivalent required.

Responsibilities

• Welcome every guest with warmth, energy, and professionalism.
• Create memorable experiences that foster loyalty and referrals.
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing.
• Support guests through product education, service recommendations, rebooking, and financing options.
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships.
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.
• Meet and exceed sales goals for services, memberships, and retail.
• Maintain a clean, organized, and guest-ready studio environment.

Skills

Sales experience

Customer service

Communication

Interpersonal skills

Tech-savvy

Education

High school diploma or equivalent

Tools

Booking systems

POS software

Job description

Be the First Smile They See – and the Lasting Impression They Remember

Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our Davenport, IA team. In this dynamic, full-time role, you’ll be the heartbeat of the guest experience—setting the tone from the moment someone walks through the door. More than a receptionist, you’re a relationship builder, confidence booster, and trusted guide throughout the guest journey.

Job Type: Full-Time

Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay

Why Join Chapter Aesthetic Studio?

• A supportive, people-first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight-knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

What You’ll Do

• Welcome every guest with warmth, energy, and professionalism
• Create memorable experiences that foster loyalty and referrals
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
• Support guests through product education, service recommendations, rebooking, and financing options
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
• Meet and exceed sales goals for services, memberships, and retail
• Maintain a clean, organized, and guest-ready studio environment

What We’re Looking For

• At least 2 years of sales experience in a fast-paced, guest-focused environment
• Friendly, outgoing personality with excellent communication and interpersonal skills
• Tech-savvy and comfortable with phones, booking systems, and POS software
• Organized, detail-oriented, and adaptable under pressure
• High school diploma or equivalent required

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG – The Aspen Group, we’re redefining the guest experience—making confidence accessible, care personalized and results remarkable.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay