Guest Experience & Sales Associate

Follett Corporation; Harrisonburg (VA); On-site; USD 17,908 - 30,307; Full time

Job summary

Follett Corporation in Harrisonburg, VA is seeking a Team Member to deliver exceptional customer service, greet customers, assist with inquiries, and handle transactions at the POS.

You will train new team members, keep the sales floor stocked and properly priced, and follow safe money-handling procedures.

This role emphasizes friendly communication, accurate cash handling, and teamwork in a fast-paced retail environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phone and direct callers.
• Ring up purchases using the POS system.
• Use safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items priced properly.

Skills

Customer service

Phone handling

Education

High School Diploma or equivalent

Tools

POS system

Job description

Follett Corporation in Harrisonburg, VA is seeking a Team Member to deliver exceptional customer service, greet customers, assist with inquiries, and handle transactions at the POS.

You will train new team members, keep the sales floor stocked and properly priced, and follow safe money-handling procedures.

This role emphasizes friendly communication, accurate cash handling, and teamwork in a fast-paced retail environment.