Guest Experience Specialist - POS & Training

Follett Corporation; Waco (TX); On-site; USD 16,531 - 31,684; Full time

Job summary

Follett Corporation seeks a Team Member to provide outstanding customer service in our store. You will greet customers, assist with inquiries, answer phones, and handle transactions at the POS. This role requires safe money-handling procedures and may involve training new teammates.

Our store will rely on you to keep the sales floor stocked and properly priced, ensuring an inviting shopping experience for all customers in a fast-paced environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.

Skills

Customer service

POS system

General computer skills

Education

High School Diploma or equivalent

Job description

Follett Corporation seeks a Team Member to provide outstanding customer service in our store. You will greet customers, assist with inquiries, answer phones, and handle transactions at the POS. This role requires safe money-handling procedures and may involve training new teammates.

Our store will rely on you to keep the sales floor stocked and properly priced, ensuring an inviting shopping experience for all customers in a fast-paced environment.