Guest Experience & Safety Ranger (Campground)

MHC Property Management

Point (TX)

On-site

USD 18,000 - 25,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Holidays

Sick time

Job summary

Equity Lifestyle Properties (ELS) in Point, Texas is hiring a Customer Service Ranger to greet guests, process check-ins at the campground and cabins, patrol the grounds, and enforce resort rules while prioritizing guest safety and happiness. The role requires calm judgment in stressful situations and may involve weekend and holiday shifts.

Experience in customer service or security is a plus; a valid driver’s license and clean driving record are required.

Qualifications

Exceptional customer service and communications skills.
Ability to thrive in a collaborative team environment.
Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
Experience in security and/or law enforcement, and/or RV environment is a benefit.
Valid driver's license, good driving record and current auto insurance.
Ability to work shift work, weekends, holidays and on-call on a regular basis.

Responsibilities

Monitor the property with a keen eye for any property issues or potential problems.
Ensure that the property is properly secured.
Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
Monitor all incoming guests through the campground gate and validate if access is acceptable.
Perform routine patrols, golf cart and rental inspections.
Take camping reservations, check people in and out and sell day passes and items at the store.
Prioritize guest safety and happiness.
And other duties and responsibilities as may be assigned.