Guest Services Ranger - Campground Safety & Check-Ins

Equitylifestyle; West Tawakoni (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is hiring a Customer Service Ranger in Point, Texas. The role focuses on greeting guests, processing campground checks-ins, patrolling the property, and enforcing rules to ensure safety and satisfaction.

The ideal candidate will have strong customer service, communication, and problem-solving skills, plus the ability to work in a team and handle stressful situations calmly.

Qualifications

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver's license, good driving record and current auto insurance.
• Ability to work shift work, weekends, holidays and on-call on a regular basis.

Responsibilities

• Greet customers and guests upon arrival and process check-ins to campground and cabins.
• Patrol the grounds and respond to questions while enforcing resort rules.
• Ensure safety of customers and belongings and contact authorities if needed.
• Monitor campground gate and validate access for incoming guests.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and store items.
• Prioritize guest safety and happiness.
• Handle other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Computer basics

Education

High school diploma or equivalent

Tools

Computer applications

Job description

Equity LifeStyle Properties is hiring a Customer Service Ranger in Point, Texas. The role focuses on greeting guests, processing campground checks-ins, patrolling the property, and enforcing rules to ensure safety and satisfaction.

The ideal candidate will have strong customer service, communication, and problem-solving skills, plus the ability to work in a team and handle stressful situations calmly.