Guest Experience & Safety Ambassador

Windwalker Group; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Windwalker Group in Boston, Massachusetts seeks a Hospitality & Safety Ambassador to welcome guests and maintain a safe, welcoming environment at Boston Public Market.

You will handle customer service, monitor entrances, assist with access control, and report incidents. The role combines hospitality, safety awareness, and teamwork, with a schedule Tuesday to Saturday 6AM - 2PM and a pay rate of $22 per hour.

Qualifications

• High school diploma or GED required.
• Excellent customer service and interpersonal skills.
• Ability to stay calm and make sound decisions.

Responsibilities

• Welcome guests, vendors, and staff with warmth and courtesy.
• Provide directions and assist visitors throughout the Market.
• Maintain a visible presence to promote safety and welcome.
• Monitor entrances and public spaces, reporting safety concerns.
• Assist with access control and incident reporting.

Skills

Customer service

Interpersonal communication

Decision making

Observation skills

Teamwork

Verbal and written communication

Education

High school diploma or GED

Tools

CPR Certification

First Aid Certification

AED Certification

Job description

Windwalker Group in Boston, Massachusetts seeks a Hospitality & Safety Ambassador to welcome guests and maintain a safe, welcoming environment at Boston Public Market.

You will handle customer service, monitor entrances, assist with access control, and report incidents. The role combines hospitality, safety awareness, and teamwork, with a schedule Tuesday to Saturday 6AM - 2PM and a pay rate of $22 per hour.