Weekend Guest Experience Concierge Ambassador

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

VPNE Parking Solutions LLC in Boston is seeking a Concierge Ambassador for weekend shifts (Sat & Sun, 3pm-11pm) to greet guests, maintain a clean environment, and deliver courteous, high-quality service. You will handle guest interactions with a welcoming posture and support safety across locations.

This entry-level role requires English fluency, a high school diploma, and a driver’s license, with a strong emphasis on problem solving and organization.

Qualifications

• Willing to work weekends and stand for long periods.
• Ability to read, write and verbally communicate in English.
• Driver's license required.
• Ability to lift up to 50 pounds and push up to 200 pounds.
• Must be at least 18 years old.
• Able to receive medical and security clearance for locations.
• Maintain uniform standards and presentable appearance.
• Strong problem-solving and organizational skills.

Responsibilities

• Make exceptional guest experiences the priority in every interaction.
• Contribute to a safe environment for guests and employees per guidelines.
• Maintain a ready-to-serve posture welcoming to guests.
• Make eye contact and smile to acknowledge guests.
• Prioritize assisting guests before other tasks.
• Work efficiently, without rushing, to help guests.
• Use VPNE preferred word choices when speaking with guests.
• Follow cash handling guidelines per company policies.
• Empty trash, sweep and perform other cleaning duties as needed.
• Performs other duties within the Ambassador role.

Skills

Customer service

English proficiency

Cash handling

Physical ability

Interpersonal skills

Organization

Problem solving

Education

High School Diploma/GED

Tools

Cash register

Job description

VPNE Parking Solutions LLC in Boston is seeking a Concierge Ambassador for weekend shifts (Sat & Sun, 3pm-11pm) to greet guests, maintain a clean environment, and deliver courteous, high-quality service. You will handle guest interactions with a welcoming posture and support safety across locations.

This entry-level role requires English fluency, a high school diploma, and a driver’s license, with a strong emphasis on problem solving and organization.