Guest Experience Runner — Elevate Fine Dining Service

RH; Yountville (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

RH in California is seeking a dedicated Runner to support an elevated dining experience, connecting kitchen and dining room and presenting RH's culinary offerings with care and timeliness. The ideal candidate thrives in a fast-paced, guest-facing role and is committed to hospitality excellence.

Flexibility to work weekends and holidays is required; legal work authorization is assumed for US employment. RH emphasizes a "Full Hands In, Full Hands Out" teamwork approach, and this role requires

Qualifications

• 1+ year of experience in a fast-paced, guest-facing or culinary support role.
• Legal authorization to work in the United States at time of application.
• Must meet minimum age requirements to serve alcohol and perform kitchen tasks per local regulations.
• Flexibility to work weekends, holidays and variable shifts.

Responsibilities

• Create a warm and inviting experience by delivering First Class Service at all times
• Lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality
• Support the expediting process and maintain flow between the kitchen and dining room
• Maintain a curated and organized service environment, including the polishing area, service stations and expediting line
• Anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service
• Demonstrate a commitment to RH's standards through personal presentation, menu knowledge and attention to detail
• Embrace a team-oriented mindset, championing the "Full Hands In, Full Hands Out" philosophy

Skills

Guest-facing experience

Able to lift up to 50 lbs

Job description

RH in California is seeking a dedicated Runner to support an elevated dining experience, connecting kitchen and dining room and presenting RH's culinary offerings with care and timeliness. The ideal candidate thrives in a fast-paced, guest-facing role and is committed to hospitality excellence.

Flexibility to work weekends and holidays is required; legal work authorization is assumed for US employment. RH emphasizes a "Full Hands In, Full Hands Out" teamwork approach, and this role requires