Guest Experience Runner: Timely, First-Class Service

RH; Aspen (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

RH is seeking a dedicated Runner to support an elevated dining experience that reflects the RH hospitality standards. You will connect the kitchen and dining room, lead the presentation of RH’s culinary offerings and ensure each dish is delivered with care, precision and timeliness.

The ideal candidate is passionate about the guest experience, thrives in a collaborative environment and is committed to excellence in every detail.

Qualifications

• 1+ year of experience in a fast-paced, guest-facing or culinary support role.

Responsibilities

• Deliver First Class Service at all times.
• Lead the delivery and presentation of dishes to guests with accuracy, timing and quality.
• Support the expediting process and maintain flow between the kitchen and dining room.
• Maintain a curated and organized service environment, including the polishing area, service stations and expediting line.
• Anticipate guest needs and assist with clearing, resetting and maintaining tables during service.
• Demonstrate RH’s standards through personal presentation, menu knowledge and attention to detail.
• Embrace a team-oriented mindset, supporting the 'Full Hands In, Full Hands Out' philosophy.

Skills

Guest service

Team player

Menu knowledge

Professional presentation

Job description

RH is seeking a dedicated Runner to support an elevated dining experience that reflects the RH hospitality standards. You will connect the kitchen and dining room, lead the presentation of RH’s culinary offerings and ensure each dish is delivered with care, precision and timeliness.

The ideal candidate is passionate about the guest experience, thrives in a collaborative environment and is committed to excellence in every detail.