Guest Experience Rooms Coordinator

Kaizen Lab Inc.; Egg Harbor Township (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Free golf

Benefits for full-time team members

401k for full-time team members

Discounted merchandise and dining

Discounts on hotel stays

Job summary

Kaizen Lab Inc. is looking for a Rooms Coordinator to support the efficient operation of the rooms division, which includes managing reservations and guest services. This position is crucial for ensuring exceptional guest experiences and effective interdepartmental communication.

Ideal candidates will have prior experience in hotel operations, strong organizational skills, and proficiency in hotel management systems. A commitment to delivering outstanding service is vital, along with a flexible availability that includes holidays and weekends.

Qualifications

• Prior experience in front office, reservations, or hotel operations preferred.
• Strong organizational skills and attention to detail are essential.
• 2-3 years’ experience in a related field is required.

Responsibilities

• Manage daily room assignments based on guest needs.
• Liaise with housekeeping for timely room readiness.
• Support front office with pre-arrival planning.

Skills

Organizational skills

Verbal and written communication

Proficiency in hotel management systems

Multitasking ability

Education

High school diploma or equivalent

Hospitality degree or certification

Tools

Opera

OnQ

Maestro

Job description

Kaizen Lab Inc. is looking for a Rooms Coordinator to support the efficient operation of the rooms division, which includes managing reservations and guest services. This position is crucial for ensuring exceptional guest experiences and effective interdepartmental communication.

Ideal candidates will have prior experience in hotel operations, strong organizational skills, and proficiency in hotel management systems. A commitment to delivering outstanding service is vital, along with a flexible availability that includes holidays and weekends.