Guest Experience Retail Associate | Merch & Service

The TJX Companies, Inc.; Lafayette (LA); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. Lafayette, LA is seeking team members to deliver top-notch customer experiences in a dynamic store environment. You will engage with customers, uphold store standards, and support multiple areas as needed.

Responsibilities include processing purchases, promoting loyalty programs, and maintaining cleanliness. A flexible schedule and strong teamwork are required to thrive in this role, with a focus on exceptional customer service.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience proven by engaging with all customers.
• Embed customer experience principles and maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Promote credit and loyalty programs.
• Process customer purchases/returns and handle cash accurately.
• Participate in store recovery and maintain store cleanliness.
• Support shrink reduction goals and safety programs.

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Flexibility

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. Lafayette, LA is seeking team members to deliver top-notch customer experiences in a dynamic store environment. You will engage with customers, uphold store standards, and support multiple areas as needed.

Responsibilities include processing purchases, promoting loyalty programs, and maintaining cleanliness. A flexible schedule and strong teamwork are required to thrive in this role, with a focus on exceptional customer service.