Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Baton Rouge (LA); On-site; USD 35,818,000 - 37,250,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. in Baton Rouge, LA, seeks a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, uphold store standards, and participate in daily operations to keep the floor inviting.

The role emphasizes excellent service, teamwork, and adaptability in a fast-paced, off-price retail environment. Competitive benefits and a supportive work culture are highlighted.

Qualifications

• Provides excellent customer service and engages with customers to ensure a positive shopping experience.
• Maintains flexible schedule to support business needs and store operations.
• Demonstrates strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes and unexpected situations.
• Works effectively with peers and supervisors to achieve goals.
• Retail customer experience is preferred.

Responsibilities

• Role models established customer experience practices with customers and teammates.
• Promotes credit and loyalty programs.
• Processes purchases and returns accurately and counts change per procedures.
• Maintains store cleanliness and merchandising standards.
• Participates in store recovery and safety initiatives.
• Supports loss prevention and shrink reduction programs.
• Performs other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Teamwork

Retail experience

Tools

POS system

Job description

HomeGoods at The TJX Companies, Inc. in Baton Rouge, LA, seeks a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, uphold store standards, and participate in daily operations to keep the floor inviting.

The role emphasizes excellent service, teamwork, and adaptability in a fast-paced, off-price retail environment. Competitive benefits and a supportive work culture are highlighted.