Guest Experience & Restaurant Ops Manager

M Crowd Restaurant Group; Tulsa (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

M Crowd Restaurant Group is seeking a management-level professional to oversee and coordinate restaurant operations in Tulsa, OK. This role involves ensuring exceptional guest service, maintaining food quality, and adhering to sanitation standards.

The ideal candidate has at least three years of experience in front-of-the-house operations, strong leadership skills, and possesses both Manager’s Food Service and Alcohol Server certifications. A commitment to staff development and quality service is essential with expectations of working 55 hours per week.

Qualifications

• Minimum 21 years of age.
• At least three years of front-of-the-house operations and/or assistant management experience.
• Ability to operate a cash register or POS system.

Responsibilities

• Oversee restaurant operations and ensure guest service standards.
• Train staff and maintain a productive work environment.
• Ensure food quality and cleanliness are upheld.

Skills

Strong communication skills

Leadership skills

Basic math skills

Basic computer skills: Word, Outlook

Education

Manager’s Food Service Certification

Alcohol Server Certification

Job description

M Crowd Restaurant Group is seeking a management-level professional to oversee and coordinate restaurant operations in Tulsa, OK. This role involves ensuring exceptional guest service, maintaining food quality, and adhering to sanitation standards.

The ideal candidate has at least three years of experience in front-of-the-house operations, strong leadership skills, and possesses both Manager’s Food Service and Alcohol Server certifications. A commitment to staff development and quality service is essential with expectations of working 55 hours per week.