Guest Experience & Restaurant Operations Manager

Lucky Strike Entertainment Corporation; Arcadia (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) Plan

Employee Stock Purchase Program

Employee Assistance Program

Vacation, Holidays, Sick Leave

Bowling, Waterpark discounts

Job summary

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food & beverage, bar, and bowling operations across every shift. The role requires flexibility to fill multiple floor duties and to build a high-performing hospitality team that delivers exceptional guest experiences.

You will drive revenue through sales-focused service, upselling, and event support, while managing labor, costs, inventory, and daily financial targets in a fast-paced environment.

Qualifications

• 3+ years of leadership in restaurant/hospitality or high-volume food and beverage.
• Proven ability to drive F&B sales and build teams.
• Experience training hourly leaders in fast-paced settings.
• Floor-first management style focused on guest experience.
• Solid labor, food cost, inventory and P&L knowledge.
• Ability to lift up to 50 lbs and stand/walk for long periods.
• Flexible with nights, weekends and holidays.

Responsibilities

• Lead daily operations across food & beverage, bar, kitchen, bowling and arcade.
• Drive revenue through upselling, guest engagement and events.
• Recruit, train, coach and schedule teams to meet standards.
• Own labor, cost control, inventory accuracy and daily targets.
• Support FOH/BOH on floor, resolve issues in real time.
• Keep the center operationally ready for high-volume shifts.

Skills

Leadership experience

Sales-driven

Hourly staff training

Guest experience focus

Financial acumen

Physical stamina

Flexible schedule

Job description

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food & beverage, bar, and bowling operations across every shift. The role requires flexibility to fill multiple floor duties and to build a high-performing hospitality team that delivers exceptional guest experiences.

You will drive revenue through sales-focused service, upselling, and event support, while managing labor, costs, inventory, and daily financial targets in a fast-paced environment.