Guest Experience & Reservations Specialist

Jakville Inc; Panama City Beach (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid Vacation

Sick time

Job summary

Blue Swell in Panama City Beach, FL is hiring a Reservation Specialist who will ensure seamless booking experiences and guest satisfaction. You will assist guests by phone and email, share property details, and keep structured guest records. A friendly, professional attitude and at least 1 year of related experience are required.

Join a locally owned team that values guest experience and collaboration. The role includes staying current on availability, promotions, and policies, with paid

Qualifications

• 1 year or more in customer service, hospitality, or reservations.
• Strong verbal and written communication skills to connect with guests and team.
• Attention to detail to manage multiple bookings accurately.

Responsibilities

• Assist guests with inquiries and reservations over phone and email.
• Provide detailed information about properties/services to help guests decide.
• Maintain accurate booking records in the reservation system.

Skills

1 year exp

Verbal & written comms

Attention to detail

Tech-Savvy

Customer-Focused

Tools

Reservation system

Job description

Blue Swell in Panama City Beach, FL is hiring a Reservation Specialist who will ensure seamless booking experiences and guest satisfaction. You will assist guests by phone and email, share property details, and keep structured guest records. A friendly, professional attitude and at least 1 year of related experience are required.

Join a locally owned team that values guest experience and collaboration. The role includes staying current on availability, promotions, and policies, with paid