Guest Experience Concierge - Part-Time Weekends

Blue Water; Florida; On-site; USD 17,000 - 25,000; Part time

Job summary

Blue Water in Florida is seeking a part-time guest service associate to welcome guests, handle reservations, and assist during check-in with a friendly, can-do attitude. You will operate front desk and guest service stations, answer phones, process charges, and support concierge to ensure a smooth stay.

Weekend and evening availability required; solid communication and computer skills are a must. This role emphasizes attentive service, reliability, and a positive demeanor to help create

Qualifications

• High school diploma or GED equivalent.
• 1-3 years of front desk, reservations, or customer service-oriented role (required).
• Must be enthusiastic, upbeat, and energetic.
• Strong attention to detail.
• Ability to work a diverse work schedule, including weekends, holidays, and evenings.
• Must work well under pressure and in high-stress situations.
• Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines as well as credit card or cash machines.
• Excellent communication skills.
• All-Hands-On-Deck mindset (required).

Responsibilities

• Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out of their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
• Use the Blue Water Way to deliver impactful guest interactions, from phone handling to face-to-face interactions.
• Support the concierge department by providing helpful guest relations, including directing guests, answering questions, and assisting with arrangements to support their stay at the property.
• Follow the daily procedure for opening and closing the guest service center, including ensuring a clean, orderly environment.
• Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest’s signature, writing information on the daily room charge ledger, handing the ledger to the Front Desk, and dropping cash at the close of the shift.
• Ensures the property is clean, orderly, well-manicured, and guest-ready always
• Performs other duties as assigned.
• Provides regular and reliable attendance.

Skills

Customer service

Communication

Attention to detail

Enthusiastic

Teamwork

Education

High school diploma or GED

Tools

POS system

Credit card machines

Job description

Blue Water in Florida is seeking a part-time guest service associate to welcome guests, handle reservations, and assist during check-in with a friendly, can-do attitude. You will operate front desk and guest service stations, answer phones, process charges, and support concierge to ensure a smooth stay.

Weekend and evening availability required; solid communication and computer skills are a must. This role emphasizes attentive service, reliability, and a positive demeanor to help create