Guest Experience & Reservations Specialist

remingtonhotelspremiercareers; Frisco (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Remington Hotels Premier Careers is seeking a Front Desk Clerk to warmly greet guests, check them in and out, and assist with pre-registration and reservation blocking. You will be responsible for accurate charge posting, cash handling, and maintaining knowledge of rates and discounts.

The role requires efficient reservations, accuracy in daily transactions, and teamwork to deliver memorable guest experiences.

Qualifications

• High work ethic and self-initiative.
• Team player with guest service focus.
• Willing to work varying schedules including nights, weekends and holidays.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Assist in pre-registration and blocking of reservations when necessary.
• Know and post charges accurately and efficiently.
• Manage cash handling and payment processing (cash, checks, credit cards).
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and cancellation/relocation procedures.

Skills

High work ethic and self-initiative

Team oriented

Willing to work nights/weekends/holid​

Job description

Remington Hotels Premier Careers is seeking a Front Desk Clerk to warmly greet guests, check them in and out, and assist with pre-registration and reservation blocking. You will be responsible for accurate charge posting, cash handling, and maintaining knowledge of rates and discounts.

The role requires efficient reservations, accuracy in daily transactions, and teamwork to deliver memorable guest experiences.