Guest Experience Specialist, Front Desk

Remington Hospitality; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Remington Hospitality in New York seeks a friendly Front Desk Associate to greet guests, check them in and out promptly, and assist with pre-registration and blocking reservations as needed.

You will post charges accurately, manage cash, checks, and credit card transactions, and maintain familiarity with front desk systems. You will also handle same-day reservations, knowing rates, cancellations, and relocation procedures when necessary.

Qualifications

• Greet guests in a friendly, professional manner.
• Post charges accurately and promptly.
• Able to operate front desk systems and handle daily transactions.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Assist with pre-registration and block reservations when needed.
• Know hotel rates, discounts, and how to handle each.

Skills

Guest service

Cash handling

Reservations knowledge

Front desk systems

Tools

Front Office software

Job description

Remington Hospitality in New York seeks a friendly Front Desk Associate to greet guests, check them in and out promptly, and assist with pre-registration and blocking reservations as needed.

You will post charges accurately, manage cash, checks, and credit card transactions, and maintain familiarity with front desk systems. You will also handle same-day reservations, knowing rates, cancellations, and relocation procedures when necessary.