Guest Experience & Rentals Concierge

SentryWorld; Stevens Point (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Discounted meals

Golf rates

Paid time off

401(k) match

Job summary

At the Inn at SentryWorld, a Full-time Outfitter Attendant helps guests with rentals and recommends recreational activities, dining, and local events to create memorable experiences. You are the primary contact for guests exploring SentryWorld facilities, delivering warm, professional service.

Join a team that values Wisconsin hospitality. You will promote services, assist with merchandise, and guide guests through rentals and equipment use during peak times, including nights, weekends, and

Qualifications

• High school diploma or equivalent work experience.
• Minimum 1 year of related work experience.
• Age 21+ and ability to work nonstandard hours including nights, weekends and holidays.

Responsibilities

• Greet guests as primary contacts for information about SentryWorld facilities and services.
• Promote services, activities, and amenities to increase guest utilization.
• Assist guests with outfitter services and questions about merchandise and items for purchase.
• Register and assist guests in equipment rentals, activities, and services.
• Provide guests with an overview of how to use rental equipment (bikes, skis, fishing gear).

Skills

Customer service

Communication skills

Multi-tasking

Detail-oriented

Local area knowledge

Lifting 50 lbs

Education

High school diploma

Job description

At the Inn at SentryWorld, a Full-time Outfitter Attendant helps guests with rentals and recommends recreational activities, dining, and local events to create memorable experiences. You are the primary contact for guests exploring SentryWorld facilities, delivering warm, professional service.

Join a team that values Wisconsin hospitality. You will promote services, assist with merchandise, and guide guests through rentals and equipment use during peak times, including nights, weekends, and