Guest Experience Concierge — Outdoor Activities & Rentals

Sentry Insurance; Stevens Point (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation

Discounted shift meals and golf rates

Holiday Pay

Job summary

SentryWorld in Stevens Point, WI, seeks a Full-time Outfitter Attendant to assist guests with rentals and recommendations for recreational activities, dining, and local events. The role focuses on delivering exceptional guest experiences and connecting guests with a memorable Wisconsin stay.

The position requires 21+ and a high school diploma, 1+ year of related work, and flexible hours including nights, weekends, and holidays. Competitive compensation and benefits are offered.

Qualifications

• Minimum 1 year of related work experience.
• High school diploma or equivalent work experience.
• Excellent customer service and professional demeanor at all times.
• Strong communication skills and ability to multi-task in a fast-paced environment.
• Thorough knowledge of local areas and roads.

Responsibilities

• Greet guests and serve as the primary contact for information about SentryWorld facilities and services.
• Promote facilities, activities, and amenities to increase guest utilization.
• Assist guests with outfitter services and merchandise questions.
• Maintain a clean, organized, and presentable outfitter.
• Register guests for equipment rentals, activities, and services.
• Provide overviews on how to use rental equipment (bikes, skis, fishing gear).

Skills

Customer service

Communication

Multi-tasking

Local knowledge

Professional demeanor

Teamwork

Education

High school diploma or equivalent

Job description

SentryWorld in Stevens Point, WI, seeks a Full-time Outfitter Attendant to assist guests with rentals and recommendations for recreational activities, dining, and local events. The role focuses on delivering exceptional guest experiences and connecting guests with a memorable Wisconsin stay.

The position requires 21+ and a high school diploma, 1+ year of related work, and flexible hours including nights, weekends, and holidays. Competitive compensation and benefits are offered.