Outfitter Attendant

Sentry Insurance; Stevens Point (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation

Discounted shift meals and golf rates

Holiday Pay

Job summary

SentryWorld in Stevens Point, WI, seeks a Full-time Outfitter Attendant to assist guests with rentals and recommendations for recreational activities, dining, and local events. The role focuses on delivering exceptional guest experiences and connecting guests with a memorable Wisconsin stay.

The position requires 21+ and a high school diploma, 1+ year of related work, and flexible hours including nights, weekends, and holidays. Competitive compensation and benefits are offered.

Qualifications

• Minimum 1 year of related work experience.
• High school diploma or equivalent work experience.
• Excellent customer service and professional demeanor at all times.
• Strong communication skills and ability to multi-task in a fast-paced environment.
• Thorough knowledge of local areas and roads.

Responsibilities

• Greet guests and serve as the primary contact for information about SentryWorld facilities and services.
• Promote facilities, activities, and amenities to increase guest utilization.
• Assist guests with outfitter services and merchandise questions.
• Maintain a clean, organized, and presentable outfitter.
• Register guests for equipment rentals, activities, and services.
• Provide overviews on how to use rental equipment (bikes, skis, fishing gear).

Skills

Customer service

Communication

Multi-tasking

Local knowledge

Professional demeanor

Teamwork

Education

High school diploma or equivalent

Job description

Oversees outfitter desk providing guests with rentals and recommendations on recreational activities, services, dining, and other local amenities.

At the Inn at SentryWorld, we focus on the guest experience. We're looking for a Full-time Outfitter Attendant, who'll assist guests with rentals and suggestions on recreational activities, dining, and local events. You'll be the premier person to connect our guests with a great local experience.

What You'll Do

• Greet every guest and server as the primary contacts for guests interested in learning more about our SentryWorld facilities while exhibiting courteous manners in accordance with Sentry Services Standards

• Increase guest utilization of SentryWorld facilities by promoting our services, activities, and amenities.

• Assist guests in the Outfitter and answer questions regarding merchandise and items available for purchase.

• Maintain a clean, well-organized and presentable Outfitter.

• Register and assist guests in equipment rentals, activities, and services.

• Provide guests with an overview of how to utilize rental equipment such as bikes, skis and fishing equipment.

What it Takes

• Age requirement of 21+

• High school diploma or equivalent work experience.

• Minimum 1 year of related work experience.

• Ability to provide excellent customer service and maintain a professional demeanor at all times.

• Strong communication skills.

• Ability to multi-task, work in a fast-paced environment and have a high-level attention to detail.

• Thorough knowledge of local areas and roads.

• Ability to lift up to 50 pounds as needed.

• Satisfactory completion of post offer pre-employment screen.

• Ability to work nonstandard hours including nights, weekends and holidays as needed.

What You'll Receive

As a member of our team, you may be eligible to enjoy our rewarding benefits and perks including:

• Competitive Compensation to reward you for your hard work every day

• Employee Discounted Shift Meals and Golfrates

• Generous Holiday Pay, Paid-Time Off and Floating Holidays for you to enjoy time "out of the office"

• Group Medical, Dental, Vision and Life Insurance to encourage a healthy lifestyle

• 401 (K) match after 1 year of service to help fund your future

About SentryWorld

SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it's served as a celebration of the city, state, region, and people who made it possible.

SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin's burgeoning golf community as a world-class, award-winning, 18-hole public golf course.

SentryWorld also features banquet facilities, a sports complex, and two restaurants- The Library and PJ's - SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course.

To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality.

We'd love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.

SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.

Who You'll Want to Contact

Talent Acquisition Specialist

Esbeidy Guevara

[e-mail]

Equal Opportunity Employer

SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.