Guest Experience Receptionist (Skilled Nursing)

Heritage Manor Care; Menifee (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Manor Care in Menifee is seeking a Full Time Receptionist to deliver outstanding guest service and administrative support. You will greet guests, handle phones, maintain guest files, and assist with admissions, recruiting, and billing tasks while ensuring HIPAA compliance.

The role emphasizes strong communication and organizational skills to create a positive care experience for guests and families in a skilled nursing environment.

Qualifications

• Must have strong customer service and communication skills.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and transfer calls or locate leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Education

High School diploma

Job description

Heritage Manor Care in Menifee is seeking a Full Time Receptionist to deliver outstanding guest service and administrative support. You will greet guests, handle phones, maintain guest files, and assist with admissions, recruiting, and billing tasks while ensuring HIPAA compliance.

The role emphasizes strong communication and organizational skills to create a positive care experience for guests and families in a skilled nursing environment.