Receptionist

Heritage Manor Care; Crescent City (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Heritage Manor Care in Crescent City, California is seeking a full-time Receptionist to join our skilled nursing facility. This role is essential in providing each guest with exemplary customer service to enhance their experience.

The ideal candidate will be responsible for greeting guests, answering calls, and supporting admissions and billing functions. A High School diploma is required, and familiarity with HIPAA compliance is essential. We welcome you to join our team and make a difference in our guests' lives.

Qualifications

• Excellent customer service skills.
• Ability to greet guests warmly and assist them as needed.
• Strong phone etiquette and communication skills.

Responsibilities

• Greet guests and family members as they enter the facility.
• Answer incoming calls and direct them appropriately.
• Maintain and organize guest files systematically.
• Assist with administrative and admissions tasks.
• Support recruitment and billing functions.
• Ensure compliance with HIPAA regulations.

Education

High School diploma

Job description

We are a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you would like to provide a unique and memorable experience to our guests, we want to meet you!

Position

We are looking for a full time Receptionist.

The primary purpose of your position is to provide each of your assigned guests with the best customer service possible.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and use judgment to transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Requirements

• High School diploma