Guest Experience Receptionist & Office Concierge

H-E Parts; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Hitachi Digital Services in Dallas is seeking a professional receptionist to be the first point of contact for visitors, employees, and vendors. You will greet guests, manage registration, and handle calls and inquiries with a professional demeanor.

The role requires 2+ years of relevant experience, strong organizational skills, and proficiency in the Microsoft Office Suite. You will collaborate with Facilities, IT, HR, and Recruiting teams to maintain a welcoming office environment.

Qualifications

• 2+ years of receptionist, front desk, administrative, customer service, or office coordination experience.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Professional demeanor with strong interpersonal and relationship-building skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Experience managing calendars, meeting room scheduling, and visitor coordination.
• Ability to work independently while maintaining a collaborative team-oriented approach.
• Strong problem-solving skills and ability to handle sensitive situations professionally.
• High level of reliability, professionalism, and confidentiality.

Responsibilities

• Serve as the first point of contact for all visitors, clients, candidates, vendors, and employees entering the Dallas office.
• Greet guests professionally, manage visitor registration, and ensure adherence to office security procedures.
• Answer and direct incoming phone calls, emails, and general inquiries in a timely and professional manner.
• Coordinate conference room reservations, meeting logistics, and hospitality services.
• Manage incoming and outgoing mail, packages, and courier services.
• Support office operations by maintaining office supplies, inventory, and common areas.
• Assist with employee onboarding logistics, workspace preparation, and visitor coordination.
• Coordinate catering, office events, team meetings, and employee engagement activities.
• Work closely with facilities, IT, HR, recruiting, and leadership teams to support office needs.
• Maintain office records, directories, and administrative documentation.
• Assist with travel arrangements, expense submissions, and other administrative tasks as assigned.
• Ensure a welcoming, organized, and professional office environment that reflects Hitachi Digital Services' culture and values.

Skills

Receptionist experience

Communication skills

Professional demeanor

Multitasking

Organizational skills

Microsoft Office

Calendar management

Independence

Problem-solving

Reliability & confidentiality

Education

High School Diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Hitachi Digital Services in Dallas is seeking a professional receptionist to be the first point of contact for visitors, employees, and vendors. You will greet guests, manage registration, and handle calls and inquiries with a professional demeanor.

The role requires 2+ years of relevant experience, strong organizational skills, and proficiency in the Microsoft Office Suite. You will collaborate with Facilities, IT, HR, and Recruiting teams to maintain a welcoming office environment.