Receptionist

Hitachi Digital Services, LLC; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hitachi Digital Services, LLC in Dallas is seeking a professional Receptionist to be the first point of contact for employees, customers, candidates, and visitors. You will help create an exceptional workplace experience and coordinate inquiries, scheduling, and security procedures.

The role requires 2+ years in reception or front desk support, strong communication, and a team-oriented, adaptable mindset. A High School Diploma is required, with a preference for higher education credentials.

Qualifications

• 2+ years receptionist, front desk, administrative, customer service, or office coordination experience.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Professional demeanor with strong interpersonal and relationship-building skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Experience managing calendars, meeting room scheduling, and visitor coordination.
• Ability to work independently while maintaining a collaborative team-oriented approach.
• Strong problem-solving skills and ability to handle sensitive situations professionally.
• High School Diploma; Associate's or Bachelor's degree preferred.

Responsibilities

• Serve as the first point of contact for all visitors, clients, candidates, vendors, and employees entering the Dallas office.
• Greet guests professionally, manage visitor registration, and ensure adherence to office security procedures.
• Answer and direct incoming phone calls, emails, and general inquiries in a timely and professional manner.
• Coordinate conference room reservations, meeting logistics, and hospitality services.
• Manage incoming and outgoing mail, packages, and courier services.
• Support office operations by maintaining office supplies, inventory, and common areas.
• Assist with employee onboarding logistics, workspace preparation, and visitor coordination.
• Coordinate catering, office events, team meetings, and employee engagement activities.
• Work closely with facilities, IT, HR, recruiting, and leadership teams to support office needs.
• Maintain office records, directories, and administrative documentation.
• Assist with travel arrangements, expense submissions, and other administrative tasks as assigned.
• Ensure a welcoming, organized, and professional office environment that reflects Hitachi Digital Services' culture and values.

Skills

Customer service

Multitasking

Communication

Professional demeanor

Office coordination

Microsoft Office

Education

High School Diploma

Associate's degree preferred

Tools

Microsoft Outlook

Teams

Word

Excel

Job description

Function

Our Company

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

Meet Our Team

At Hitachi Digital Services, we are committed to delivering innovative digital, cloud, data, and technology solutions to clients across the globe. Our Dallas office serves as a key hub for collaboration, customer engagement, and business operations. We are seeking a professional, friendly, and highly organized Receptionist who will serve as the first point of contact for employees, customers, candidates, and visitors while helping create an exceptional workplace experience.

What You'll Bring to the Team

• 2+ years of receptionist, front desk, administrative, customer service, or office coordination experience.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Professional demeanor with strong interpersonal and relationship-building skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Experience managing calendars, meeting room scheduling, and visitor coordination.
• Ability to work independently while maintaining a collaborative team-oriented approach.
• Strong problem-solving skills and ability to handle sensitive situations professionally.
• High level of reliability, professionalism, and confidentiality.
• High School Diploma required; Associate's or Bachelor's degree preferred.

What You'll Be Doing

• Serve as the first point of contact for all visitors, clients, candidates, vendors, and employees entering the Dallas office.
• Greet guests professionally, manage visitor registration, and ensure adherence to office security procedures.
• Answer and direct incoming phone calls, emails, and general inquiries in a timely and professional manner.
• Coordinate conference room reservations, meeting logistics, and hospitality services.
• Manage incoming and outgoing mail, packages, and courier services.
• Support office operations by maintaining office supplies, inventory, and common areas.
• Assist with employee onboarding logistics, workspace preparation, and visitor coordination.
• Coordinate catering, office events, team meetings, and employee engagement activities.
• Work closely with facilities, IT, HR, recruiting, and leadership teams to support office needs.
• Maintain office records, directories, and administrative documentation.
• Assist with travel arrangements, expense submissions, and other administrative tasks as assigned.
• Ensure a welcoming, organized, and professional office environment that reflects Hitachi Digital Services' culture and values.

#LI-RS2

About us

We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.