Guest Experience Receptionist - Growth & Perks at a Fun Center

Andretti Indoor Karting & Games; Schaumburg (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401k with company match

Opportunities for growth

Job summary

Andretti Indoor Karting & Games is seeking a Receptionist to join the team. This part-time role greets visitors, answers calls, handles messages, and supports guests in various areas while upholding our high standards of service.

We offer a dynamic, energized work environment with opportunities for growth and strong benefits, including 401k with company match. Experience in family entertainment centers is a plus, but not required.

Qualifications

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Responsibilities

• Greet visitors in person, email or the telephone.
• Answer the telephone within the 2-ring guideline and follow up on any calls missed.
• Check, respond and disperse voicemails or messages to appropriate persons.
• Screen calls for department manager and other Andretti management personnel.
• Maintain office security by following safety procedures and controlling access to reception desk.
• Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing.
• Receive and sort daily mail and deliveries.
• Create and run documents using Microsoft Office Suite.
• Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
• Assist with Guest recovery and notify manager to ensure positive Guest experiences.
• Observe and monitor Guests for safety and guideline adherence.
• Attend all required department and company meetings and training sessions.
• Maintain a clean and safe work area in compliance with policies and procedures.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills

Sociable

Communication

Flexible schedule

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games is seeking a Receptionist to join the team. This part-time role greets visitors, answers calls, handles messages, and supports guests in various areas while upholding our high standards of service.

We offer a dynamic, energized work environment with opportunities for growth and strong benefits, including 401k with company match. Experience in family entertainment centers is a plus, but not required.