Guest Experience & Promotions Ambassador

Mille Lacs Corporate Ventures; Onamia (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Mille Lacs Corporate Ventures in Onamia, MN seeks a Marketing Ambassador to welcome guests and assist with promotions, events, and entertainment. You will enroll new players in the loyalty club, answer questions, and help with hotel room bookings.

You'll emcee promotions professionally, maintain accurate coupon tracking, and safeguard guest information while coordinating across departments to deliver outstanding guest experiences.

Qualifications

• High school diploma or GED completed.
• 1 year experience in marketing, sales, guest service, promotions, hospitality, or customer service preferred.
• Basic computer skills, including MS Office, internet research, and email communication.

Responsibilities

• Provide guests with accurate information about casino amenities, promotions, events, and entertainment.
• Assist in executing casino promotions, events, drawings, and entertainment from setup to teardown.
• Upsell properties and amenities by informing guests of offerings and upcoming events; educate guests about club benefits.

Skills

Guest service

Marketing

Promotions

Event coordination

Communication

Customer service

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Mille Lacs Corporate Ventures in Onamia, MN seeks a Marketing Ambassador to welcome guests and assist with promotions, events, and entertainment. You will enroll new players in the loyalty club, answer questions, and help with hotel room bookings.

You'll emcee promotions professionally, maintain accurate coupon tracking, and safeguard guest information while coordinating across departments to deliver outstanding guest experiences.