Guest Experience & Product Education Specialist

lululemon; California; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on products, engage with the community, and support omnichannel programs with authentic, in-store presence.

The role emphasizes inclusivity, teamwork, and a high-energy environment where you move throughout the store to assist guests and maintain a premium, luxurious store setting.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer-service skills.
• Ability to move through a store and stand long hours.

Responsibilities

• Interact with guests to ensure a great guest experience while valuing their time.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating value and benefits.
• Execute omnichannel programs and on-floor guest engagement for a seamless experience.
• Move dynamically on the floor to engage guests and support store needs.
• Receive guest feedback and collaborate with leadership to resolve issues.

Skills

Guest experience

Inclusion & diversity

Integrity

Personal responsibility

Self-awareness

Collaboration & teamwork

Enthusiasm

Education

High school diploma

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on products, engage with the community, and support omnichannel programs with authentic, in-store presence.

The role emphasizes inclusivity, teamwork, and a high-energy environment where you move throughout the store to assist guests and maintain a premium, luxurious store setting.