Guest Experience Pro | Part-Time Front Desk

Huntington Hotel Group

Salt Lake City (UT)

On-site

USD 17,000 - 22,000

Part time

8 days ago
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Job summary

Huntington Hotel Group in Cottonwood Heights, Utah, invites you to join our hospitality team as a Guest Experience Specialist. Be the friendly face greeting guests, handling check-ins, tours, and local recommendations to create memorable stays.

This part-time front desk role reports to the Front Office Manager and offers opportunities to grow in a dynamic environment, with a focus on guest satisfaction, teamwork, and professional service.

Qualifications

  • High School diploma or equivalent required.
  • Customer service experience with a talent for making people feel welcome.
  • Previous hotel front desk experience is a plus but not required.

Responsibilities

  • Greet guests with warmth and professionalism.
  • Manage room assignments and key distribution.
  • Assist with check-ins and check-outs.
  • Provide accurate guest invoices and process payments.
  • Promote hotel packages and local attractions.
  • Coordinate transportation and respond to emergencies.
  • Log guest feedback and communicate needs to departments.
  • Maintain front desk organized, clean, and secure.

Skills

Customer service
Front desk experience
Communication skills
Hospitality mindset
Professionalism
Attention to detail

Education

High School diploma

Tools

Property management systems
Billing software

Job description

Huntington Hotel Group in Cottonwood Heights, Utah, invites you to join our hospitality team as a Guest Experience Specialist. Be the friendly face greeting guests, handling check-ins, tours, and local recommendations to create memorable stays.

This part-time front desk role reports to the Front Office Manager and offers opportunities to grow in a dynamic environment, with a focus on guest satisfaction, teamwork, and professional service.

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