Guest Experience Pro - Front Desk & Reservations

Workstream; Beaverton (OR); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive wages

Team spirit

Encouraging leadership

Wellbeing and happiness support

Vacation time

Medical benefits

401K

Worldwide travel discounts

Job summary

Fairfield by Marriott - Beaverton is seeking a Front Desk Associate to warmly welcome guests, manage check-ins and check-outs, and provide local information to ensure a smooth arrival.

You will handle reservations, answer phones, process payments, and keep the lobby, pool and fitness areas tidy while collaborating with team members to deliver a welcoming guest experience.

This role offers growth opportunities and a supportive, inclusive workplace.

Qualifications

• A warm, people-oriented demeanor.
• A team-first attitude.
• Punctual individual.

Responsibilities

• Organize, confirm and process guest check-ins/ check-outs
• Secure payment, verifying and adjusting billing
• Provide guests with room and hotel information, directions, amenities and local interests
• Respond to guest needs
• Run and review reports
• Communicate to staff and the next shift
• Answering phones
• Taking reservations
• Straightening the lobby, pool & fitness room, and other common area

Skills

Warm, friendly demeanor

Team player

Punctual

Job description

Fairfield by Marriott - Beaverton is seeking a Front Desk Associate to warmly welcome guests, manage check-ins and check-outs, and provide local information to ensure a smooth arrival.

You will handle reservations, answer phones, process payments, and keep the lobby, pool and fitness areas tidy while collaborating with team members to deliver a welcoming guest experience.

This role offers growth opportunities and a supportive, inclusive workplace.